FAQ

Frequent questions and answers

Frequently Asked Questions

Delivery is available at a charge based on mileage. Please ask for details. We would require that there is someone in to take the delivery at arranged times. Cakes can also be collected from our studio. However we highly recommend that wedding cakes be delivered and set up by us as stacked cakes are very fragile and can be damaged in transit. Cakes are delivered on the morning of your wedding unless alternative arrangements have been made.

We offer no obligation consultations in our studio for brides and grooms to come in a sample some of our cakes. To give us design ideas we recommend you bring along samples of anything you would like to incorporate into your cake design like invitations, fabric swatches, pictures etc. However this is not essential. Please contact us to arrange your consultation date and time.

We offer no obligation consultations in our studio for brides and grooms to come in a sample some of our cakes. To give us design ideas we recommend you bring along samples of anything you would like to incorporate into your cake design like invitations, fabric swatches, pictures etc. However this is not essential. Please contact us to arrange your consultation date and time.

Cancellations must be made in writing. For Wedding cake orders cancelled within 6 weeks of your scheduled date, the full balance is payable. Certain components may have already been purchased and work on some elements like sugar flowers and fruit cake started. Please note that all deposits are non-refundable

In accordance with EU Food Information for Consumers Regulation 1169/2011, which is effective all allergens present in foods must be listed. This information will be listed with cakes supplied. *All products at The Wedding Cake Studio are produced in an environment where nuts may be present therefore cannot guarantee that traces will not be found in our products.

Changes can be made to your order no later than 6 weeks before the due date of your wedding. Any changes are to be made in writting and White Blooms reserves the right to amend the quotation if required.

We have a selection of cake stands available for hire. Along with the hire fee we require a security deposit to the full value of the cake stand which is fully refundable upon return of stands in original condition at agreed times. Failure to do so forfeits the deposit.

When you recieve your contract all terms and conditions will be emailed to you. 

In compliance with General Data Protection Regulation requirements we have a detailed data privacy policy which details why and how we collect personal information, how it is stored, protected and handled. This is available on request.

We are registered with the HSE according to European Communities (Hygiene of Foodstuffs) Regulations 2006. I have also completed the Primary Course in the Principles and Practises of Food Safety.